1. GENERAL QUESTIONS
What is OLLiN.com?
OLLiN.com is a crowdfunding platform designed to help creators, entrepreneurs, and changemakers bring their ideas to life through community-driven support. Whether you’re launching a product, a creative project, a social cause, or an innovative business idea, OLLiN provides the tools and resources you need to connect with backers and secure funding.
How is OLLiN different from other crowdfunding platforms?
OLLiN stands out because we focus on community, integrity, and compliance. We ensure that projects meet ethical and legal standards while providing creators with a positive and supportive platform to launch and grow their ideas. Unlike other platforms, we prioritize transparency, funding flexibility, and strong community engagement.
Who can use OLLiN.com?
OLLiN is open to individuals, entrepreneurs, nonprofits, and businesses looking to fund creative, social, or business-driven projects. Anyone who meets our eligibility requirements and adheres to our Platform Rules, Terms of Use, and Compliance Policy is welcome to launch a project or back a campaign.
Is OLLiN available worldwide?
Currently, OLLiN is available to creators and backers in select countries. Check our Compliance Policy for details on location eligibility and legal requirements.
2. CREATING & LAUNCHING A PROJECT
How do I start a project on OLLiN?
Starting a project is simple:
Sign up for an OLLiN account.
Click "Create a Project" and follow the guided setup.
Set your funding goal, campaign timeline, and Givebacks/rewards (if applicable).
Submit your project for review to ensure compliance with our platform rules.
Once approved, launch your campaign and start promoting it!
What types of projects are allowed on OLLiN?
OLLiN supports a wide range of projects, including:
✅ Creative projects (art, film, music, literature, etc.)
✅ Business ventures (startups, product development, technology)
✅ Social impact initiatives (nonprofits, charitable causes, community projects)
✅ Innovative ideas that bring positive change
All projects must comply with our Platform Rules and cannot involve illegal, fraudulent, or misleading activities.
Are there any prohibited projects?
Yes. OLLiN does not allow projects that promote:
🚫 Illegal or unethical activities
🚫 Hate speech, discrimination, or harmful content
🚫 Pyramid schemes, Ponzi schemes, or deceptive financial models
🚫 Restricted or regulated items such as weapons, controlled substances, or gambling
For a complete list, review our Compliance Policy.
How much does it cost to launch a project?
There is no upfront fee to launch a project on OLLiN. However, a platform service fee and payment processing fees apply to successfully funded projects.
Can I edit my project after launching?
Yes, some elements of your project, such as descriptions, updates, and rewards, can be edited after launch. However, major changes to funding goals, timelines, or core project details may require a review by our team.
What happens if my project doesn’t reach its funding goal?
OLLiN offers both Flexible Funding (you keep the funds raised, regardless of goal completion) and All-or-Nothing Funding (funds are only received if the goal is met). Choose the model that best suits your project needs.
3. FUNDING & BACKING A PROJECT
How can I support a project on OLLiN?
Backing a project is easy! Simply:
Browse projects on OLLiN.com.
Select a project you want to support.
Choose a contribution amount or a reward (if offered).
Complete your payment securely through our payment gateway.
What payment methods does OLLiN accept?
OLLiN accepts major credit/debit cards, digital wallets, and select alternative payment methods. Check our Payment Policy for accepted payment types.
Is my contribution refundable?
Contributions are typically non-refundable unless the creator fails to fulfill obligations under our Terms of Use. Refunds are at the discretion of the creator or OLLiN’s dispute resolution team.
What happens if a project I backed doesn’t deliver?
While OLLiN expects all creators to fulfill their commitments, we cannot guarantee project outcomes. If a project fails to deliver, backers may:
Contact the creator for updates.
Report unresolved issues to OLLiN.
Request refunds if applicable under our Platform Rules.
4. COMPLIANCE, LEGAL & SECURITY
How does OLLiN ensure project integrity?
OLLiN reviews projects before approval and requires creators to follow our Compliance Policy, Terms of Use, and Platform Rules. Additionally, backers are encouraged to conduct their own due diligence before contributing.
Are there legal obligations for project creators?
Yes. Creators must comply with all applicable laws related to their projects, including:
Intellectual property rights
Consumer protection laws
Tax obligations
Regulatory compliance for specific industries
Violations may result in project removal or legal action.
How does OLLiN handle fraud or scams?
We take fraud seriously. Any fraudulent activity may result in:
❌ Immediate project suspension
❌ Account termination
❌ Legal action and reporting to authorities
Users can report suspicious activity via our reporting system or by contacting [email protected].
Is my personal information safe on OLLiN?
Yes! OLLiN follows strict data protection and privacy policies to safeguard your information. Read our Privacy Policy for more details.
5. ACCOUNT & TECHNICAL SUPPORT
How do I create an account?
Click “Sign Up” on OLLiN.com and follow the instructions to create an account.
I forgot my password. How can I reset it?
Click “Forgot Password?” on the login page, enter your registered email, and follow the password reset instructions.
Can I delete my account?
Yes. To delete your account, contact our support team at [email protected]. Keep in mind that account deletion is permanent, and any active projects must be closed first.
What should I do if I encounter a technical issue?
For any technical problems, contact [email protected] or visit our Help Center for troubleshooting guides.
6. GETTING HELP & CONTACTING OLLiN
How can I contact OLLiN support?
For general inquiries, email [email protected]. For project-related concerns, visit our Help Center or reach out through the contact form on our website.
Where can I learn more about launching a project?
Check out our Creator Resources section for guides, tips, and best practices on running a successful campaign.
Does OLLiN offer marketing or promotional support?
Yes! We offer promotional opportunities for standout projects. Contact [email protected] for more details.